The Routledge Handbook of Hospitality Management

No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, ... Congress Cataloging in Publication Data The Routledge handbook of hospitality management/edited by Ioannis S. Pantelidis.

The Routledge Handbook of Hospitality Management

Hospitality is an industry characterised by its complex nature and numerous sectors including hotels, hostels, B&Bs, restaurants, pubs, nightclubs and contract catering. However, despite its segmentation, there are key issues that are pertinent to all subsectors. The Routledge Handbook of Hospitality Management adopts a strategic approach and explores and critically evaluates current debates, issues and controversies to enable the reader to learn from the industry’s past mistakes as well as future opportunities. Especially relevant at a time when many sectors of the industry have to re - evaluate and reinvent themselves in response to the economic downturn the Handbook brings together specialists from both industry and academia and from a range of geographical regions to provide state-of-the-art theoretical reflection and empirical research. Each of the five inter related sections explores and evaluates issues that are of extreme importance to hospitality organisations, many of which have not been adequately explored before: external and internal customers, debates surrounding finance, uncertainty risk and conflict, sustainability, and e-Hospitality and Technology. This book is an invaluable resource for all those with an interest in hospitality, encouraging dialogue across disciplinary boundaries and areas of study. It is essential reading for students, researchers & academics and managers of Hospitality as well as those of Tourism, Events, Marketing, and Business Management.

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The Routledge Handbook of Hospitality Management
Language: en
Pages: 362
Authors: Ioannis S Pantelidis
Categories: Business & Economics
Type: BOOK - Published: 2014-03-26 - Publisher: Routledge

Hospitality is an industry characterised by its complex nature and numerous sectors including hotels, hostels, B&Bs, restaurants, pubs, nightclubs and contract catering. However, despite its segmentation, there are key issues that are pertinent to all subsectors. The Routledge Handbook of Hospitality Management adopts a strategic approach and explores and critically
The Routledge Handbook of Hotel Chain Management
Language: en
Pages: 582
Authors: Maya Ivanova, Stanislav Ivanov, Vincent P. Magnini
Categories: Business & Economics
Type: BOOK - Published: 2016-05-05 - Publisher: Routledge

Understanding the global hotel business is not possible without paying specific attention to hotel chain management and dynamics. Chains are big business, approximately 80 percent of hotels currently being constructed around the world are chain affiliated and, in 2014, the five largest brands held over a one million rooms. The
The Routledge Handbook of Hotel Chain Management
Language: en
Pages: 582
Authors: Maya Ivanova, Stanislav Ivanov, Vincent P. Magnini
Categories: Business & Economics
Type: BOOK - Published: 2016-05-05 - Publisher: Routledge

Understanding the global hotel business is not possible without paying specific attention to hotel chain management and dynamics. Chains are big business, approximately 80 percent of hotels currently being constructed around the world are chain affiliated and, in 2014, the five largest brands held over a one million rooms. The
The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism
Language: en
Pages: 484
Authors: Saurabh Kumar Dixit
Categories: Business & Economics
Type: BOOK - Published: 2017-04-07 - Publisher: Routledge

Consumer behaviour is one of the most explored topics in tourism and hospitality marketing, interchangeably denoted by the terms ‘traveller behaviour’, ‘tourist behaviour’ or ‘guest behaviour’. Consumer behaviour acts as an origin for every tourism and hospitality marketing activity. It offers an understanding of why people tend to choose certain
The Routledge Handbook of Hospitality Studies
Language: en
Pages: 442
Authors: Conrad Lashley
Categories: Business & Economics
Type: BOOK - Published: 2016-11-10 - Publisher: Routledge

In recent years there has been a growing interest in the study of hospitality as a social phenomenon. This interest has tended to arrive from two communities. The first comprises hospitality academics interested in exploring the wider meanings of hospitality as a way of better understanding guest and host relations